Common Questions

Saints One is your Longevity 360°.

A personalized and powerful daily supplements stack, delivered to your door each month.

DNA testing that unlocks nearly a million longevity secrets.

An app with 24/7 AI that’s trained on you.

A person to person longevity concierge, building consistency into your life.

One simple plan. All backed by our longevity success guarantee.

Saints One is your Longevity 360°.

A personalized and powerful daily supplements stack, delivered to your door each month.

DNA testing that unlocks nearly a million longevity secrets.

An app with 24/7 AI that’s trained on you.

A person to person longevity concierge, building consistency into your life.

One simple plan. All backed by our longevity success guarantee.

We’ll deliver your stack to your door each month, with your first month’s supply usually dispatched within 48 hours.

You will receive your first DNA test kit in Month 1, and your second with your Month 6 stack package. 

To complete your DNA test, you should follow the instructions enclosed in the packaging. It is very simple, and saliva based. You should then return your sample using the pre-paid packaging provided.

The Saints One app is your access to longevity 360°. Here you can connect with your concierge, record your consumption, review your DNA test and lifestyle data, and so much more. The Saints One App is available for iOS and Android, and is free to download with full access included in your membership plan.

You can manage your subscription online, and pause, cancel, or update anytime.

To qualify, you must follow the Longevity Success Guarantee Protocol:

  1. Continuous Supplementation: You are required to take the recommended dose of Saints One supplements daily for at least six months, logging each dose in the Saints One app upon consumption.
  2. Longevity Concierge Guidance: You should follow all guidance received from your Longevity Concierge and provide feedback.
  3. Longevity Concierge Engagement: You must engage with your Longevity Concierge, feeding back on your progress with them at least twice a month for at least six months. You should also provide them with required data.
  4. Initial and Six-Month Biological Age Test:
    • Upon signing up for Saints One you will receive your first biological age test kit. This should be used to determine your initial biological age marker.
    • After six months, use the second provided biological age test kit. This test will determine the change in your biological age once compared against your initial marker.
  5. Mobile App: You must download the Saints One app, regularly feedback and update your progress, and connect your devices to Apple’s HealthKit / Google Health. 
  6. Supplement Packaging: You need to keep and return supplement packaging from the past six months for verification purposes.
  7. One Guarantee Per Household: To prevent abuse, only one Longevity Success Guarantee can be activated per household.
  8. The Guarantee:

    Should your biological age on your second test not be lower, or the same, and you have followed the Saints One protocols as listed above, you will be entitled to apply for a refund.

    Should your biological age on your first test be lower than chronological age, and remain lower, or be the same, as your chronological age on your second test, you will not be eligible for a refund.

 

Guarantee Terms

 

Procedure

Should you follow the Longevity Success Guarantee Protocol, and would like to apply for the Longevity Success Guarantee, you should contact us at [email protected].

Requests will be reviewed on a case-by-case basis.

Support

After you contact us, we will assist you in processing your case. Our team will analyze both your initial and six-month test results, consult with your Longevity Concierge, and guide you through the process of returning the supplement packaging.

Refund Process

If you believe you have met the terms of the Longevity Success Guarantee Protocols, you may be eligible for a refund. Refund requests must be submitted to [email protected] and will be reviewed on a case-by-case basis.

Right of Rejection

Saints One reserves the right to reject any refund request without stating a reason, should it feel you have: failed to use the supplement correctly and as directed, failed to engage and report with your concierge, not used the mobile app as intended, and/or have interfered with your DNA test.

DNA and Epigenetic Testing Process

Testing Methodology

Your saliva sample will be analyzed using the Illumina Epic v2 array on an Illumina iScan machine to examine DNA methylation across specific CpG sites in various genes.

Third-Party Testing

The biological age test analysis is carried out by our third party partner, Muhdo Health LTD, ensuring unbiased and scientifically rigorous analysis.

Areas of Epigenetic Results

The test assesses Biological Age, Memory Age, Eye Sight Age, Hearing Age, and various other inflammatory scores.

Comparative Analysis

The results are derived based on extensive comparative data analysis and peer-reviewed research.

Privacy and Data Protection

Compliance with UK Data Protection Laws

All personal and health data collected and processed will be handled in compliance with the UK Data Protection Act 2018 and the UK GDPR.

General Terms

Amendments to Terms

Saints One reserves the right to amend these terms and conditions at any time.

Disclaimer

Participation in the Longevity Success Guarantee does not guarantee specific health outcomes.

Yes.

Our plan is based on the latest findings in longevity research, developed by our in-house experts.

We have processed thousands of scientific papers on every aspect of longevity and age related research, and continue to expand our research base using our proprietary AI tools.

Saints One is produced in the USA in an FDA registered, GMP certified facility.

Your stack is tested by an independent lab for purity, safety and strength.

We use vegan friendly capsules, and our formulation is safe to use by athletes.

Your stack dairy-free, approved for athletes, and vegan. However, there may be traces of gluten. 

If you have specific dietary restrictions or allergies, please let us know so we can support you.

Disclaimer of Warranty

All content, materials, products, services and information made available on or through this website are provided on an “as is” and “as available” basis, without representations or warranties of any kind, either express or implied.

Limitation of Liability

You agree that, except as otherwise provided under applicable laws, neither Longr UK Ltd., nor its affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of, or inability to use, this website or any other website linked to this website. This waiver of liability applies to direct, indirect, incidental, consequential, special, punitive, exemplary or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if Longr UK Ltd. is notified in advance of the potential for any such damages and regardless of the form of action, whether in contract, tort, warranty, strict liability or otherwise.

Trademarks and Copyrights

You agree that all content appearing on the website including, but not limited to, code, trademarks, service marks, trade names, graphics, images, text, audio clips, button icons, digital downloads, data compilations and computer software, are the sole property of Longr UK Ltd., or Longr UK Ltd. is the exclusive licensee of such content, or such content is the property of Longr UK Ltd.’s partners and suppliers, and protected by United States and international copyright laws. The compilation of all content on this website is the exclusive property of Longr UK Ltd. and protected by United States and international copyright laws. All software used on this site is the property of Longr UK Ltd., Longr UK Ltd. is the exclusive licensee, or it is the property of Longr UK Ltd.’s software suppliers and protected by United States and international copyright laws. Users are granted permission to browse and use the ‘Saints One’ website for its intended purpose, which is for your use only as a consumer or client. Any other use, including and not limited to the reproduction, duplication, modification, distribution, sale, transmission, republication, removal, deletion, addition, framing, display, or performance of the content on this website or the exploitation in any other manner of any of the content of this website, in part or in whole, is strictly prohibited. Except as expressly authorized in writing, the use or misuse of any trademarks, service marks, trade names, logos, text, images, graphics, intellectual property or content from this website is strictly prohibited.

Longr UK Ltd. does not grant, by implication or otherwise, any license or right to use any trademark, service mark, trade name or logo, or the content displayed on this website, without the prior written consent of Longr UK Ltd.. Longr UK Ltd. prohibits use of the ‘Saints One’ logo or other proprietary graphic or trademark as a link to any website unless creating such a link is approved in advance by Longr UK Ltd. in writing. Registered and unregistered proprietary information is owned and held by Longr UK Ltd. and its licensors and therefore, you may be liable for infringement or misappropriation or other legal action to the fullest extent of the law if you misuse this website in any form either mentioned or unmentioned.

Longr UK Ltd.’s trademarks and trade dress may not be used in connection with any product or service that is not Longr UK Ltd.’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Longr UK Ltd.. All other trademarks not owned by Longr UK Ltd. that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Longr UK Ltd..

Third Party Websites

You agree that Longr UK Ltd. encourages you to exercise discretion when browsing the Internet. Our website, products or services may direct you to sites containing information that some people may find offensive or inappropriate. Any such link is provided solely as a convenience to you. Longr UK Ltd. and its affiliates make no representation or warranty about the legality of any third party website. Any such website is independent from Longr UK Ltd., and Longr UK Ltd. has no control over, or responsibility with respect to, the information provided or activities undertaken by any such website. A link between Longr UK Ltd. and another website further does not mean that Longr UK Ltd. endorses, recommends, sponsors or approves that website. Linking to off-site pages is done at your own risk, requiring you to make your own independent decisions regarding your interactions or communications with any other website. Longr UK Ltd. expressly disclaims any responsibility or liability for any damage, loss, or injury arising out of the activities of any third party, the goods or services offered or the content displayed by any of such third parties not under the Longr UK Ltd. domains.

Use Restrictions

This website is for your personal, non-commercial use only. You agree that you will not use this website for any commercial or political purpose including, but not limited to, advertising, soliciting funds, collecting product prices or selling products; to monitor, gather or copy content on this website by using any robot, “bot”, spider, crawler, spyware, engine, device, software, extraction tool, or any other automatic device, utility, or manual process of any kind; to frame or utilize framing techniques to enclose any trademark or other proprietary information including, but not limited to, any images, text, or page layout; use any meta tags or any other “hidden text” utilizing Longr UK Ltd.’s name or any trademarks; to engage in any activity that interferes with a user’s access to this website or the proper operation of this website. You may not modify, reproduce, duplicate, copy, distribute, sell, resell, publish, license, visit or otherwise exploit this website for any commercial purpose. You also agree that in using this website, you will not impersonate any person or entity.

Unlawful Conduct

You agree that you are prohibited from posting or transmitting to the Longr UK Ltd. website any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material, or any other material that could give rise to any civil or criminal liability under the law, as well as anything in contravention of these terms and conditions. Longr UK Ltd. reserves the right to seek all remedies available at law and in equity for violations of these terms and conditions, including the right to block access from a particular internet address to this website.

Termination of Use of this Website

You agree that any unauthorized use of this website, content materials and intellectual property, publishing discount codes on unauthorized sites or any fraudulent, abusive or otherwise illegal activity shall be grounds for termination of your right to access, browse and use this website. Longr UK Ltd. reserves the right to terminate or suspend your access to this website and its content and use at any time, with or without notice at Longr UK Ltd.’s discretion.

Product Descriptions

Longr UK Ltd. attempts to be as accurate as possible. However, Longr UK Ltd. does not warrant that product descriptions or other content of this website is accurate, complete, reliable, current or error free. If a product offered by Longr UK Ltd. is not as described, your sole remedy is to return it for a refund or exchange it pursuant to Longr UK Ltd.’s Returns & Exchanges policy.

Limited Availability and Price

In the event a product or service is listed at an incorrect price due to a typographical error or an error in pricing information received from our suppliers, Longr UK Ltd. shall have the right to refuse or cancel any orders placed for product or service listed at the incorrect price. Longr UK Ltd. shall have the right to limit the number of items purchased through this website. Longr UK Ltd. shall have the right to refuse or cancel any order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Longr UK Ltd. shall immediately issue a credit to your credit card account in the amount of the charge.

Revisions

Longr UK Ltd. may, in its sole discretion, and with or without notice to you, make changes to, or discontinue, any aspect of this website including, without limitation, any content, products, services or prices offered through this website. Longr UK Ltd. shall not be liable to you or any third party should it exercise this right to modify or discontinue the website. Longr UK Ltd. also reserves the right to revise the terms and conditions of this website at any time. All revisions are posted on these terms and conditions and will be effective immediately upon posting. By surfing, using, browsing or purchasing on this website, you are deemed notified and bound by any changes to these terms and conditions. We encourage users to review these terms and conditions each time you visit this website to remain informed of any changes to them.

Electronic Communications

When you visit this website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Consent

By accessing, browsing and/or using this website, you acknowledge that you have read, understood and agree to be bound by these terms and conditions, and you agree to comply with all applicable laws and regulations. If you do not agree to these terms, then please do not use this website.

Indemnity

You agree to indemnify, defend and hold harmless Longr UK Ltd., its affiliates, subsidiaries, officers, directors, employees, agents, licensors and licensees from any damages, liabilities, costs and expenses, including reasonable attorneys’ fees, on account of any claim, suit, action, demand or proceeding made or brought against any such party, or on account of the investigation, defense or settlement thereof, arising in connection with your use of this website.

Enforceability and Governing Law

In the event that any of the terms or provisions of these terms and conditions shall be held by a court of competent jurisdiction to be unenforceable, then such terms or provisions shall be construed, as nearly as possible, to reflect the intentions of the parties with the other terms and provisions remaining in full force and effect.

Your access to and use of the website, and these terms and conditions are governed and construed in accordance with the laws of the State of Delaware, without regard to its conflicts of law provisions. Any action against Longr UK Ltd. arising from or relating to your access to and use of the website and the provisions of these terms and conditions must be brought by you exclusively in the state or federal courts located in Delaware. You consent to the exclusive personal jurisdiction and venue of the State and Federal courts located within the State of Delaware for the adjudication of all claims by Longr UK Ltd. against you arising from or relating to your access to and use of the website and the provisions of these terms and conditions.

Longr UK Ltd.’s failure to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Longr UK Ltd. in writing. You acknowledge and agree that you will not seek to litigate any claims against Longr UK Ltd. or any of its affiliates on a class action or representative party basis and that you shall pursue such claims solely on an individual basis.

Your Representations

You represent that you are 18 years of age or older and that you are not under any legal or other disability which limits your ability to comply with these terms and conditions.

Before starting any new supplement regimen, it’s essential to consider your health history, current health status, and any medications you may be taking.

Our product contains a blend of ingredients with various benefits and potential interactions.

Here are some general considerations:

 

  • Allergies: Individuals with allergies or sensitivities to any listed ingredient, such as shellfish (in the case of glucosamine sulphate), should avoid this product or consult with a healthcare provider before use.

 

  • Medical Conditions: People with pre-existing medical conditions, including but not limited to kidney disease, liver disease, diabetes, thyroid conditions, and hormone-sensitive conditions, should consult a healthcare professional prior to use. This is also critical for individuals with cardiovascular conditions or those who are pregnant or breastfeeding.

 

  • Medication Interactions: Some ingredients in our product can interact with various medications, including blood thinners, blood pressure medications, antidiabetic drugs, and others. If you are on any medications, please consult with your healthcare provider to ensure our supplement is appropriate for you.

 

  • Surgery: If you are scheduled for surgery, it’s advisable to discontinue use of this supplement at least 2 weeks prior due to potential interactions with anesthesia or surgery-related medications.

 

  • Dosage and Use: Follow the recommended dosage instructions on our packaging. Taking higher than recommended doses of any supplement can lead to adverse effects.

 

  • General Safety: While our supplement is designed for general wellness, individual responses can vary. Discontinue use and consult a healthcare provider if you experience any adverse reactions.

 

This product is intended for adult use only. It is not designed to diagnose, treat, cure, or prevent any disease. The information provided does not substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Ordering

We ship worldwide.

Recent customs changes mean we no longer ship to Mexico or Chile. People in those countries can use a USA forwarding address which seems to work well for our members.

Please note that for EU orders we ship from our base within the EU Customs Union, this means that you do not pay any taxes or fees.

We ship worldwide.

Recent customs changes mean we no longer ship to Mexico or Chile. People in those countries can use a USA forwarding address which seems to work well for our members.

Please note that for EU orders we ship from our base within the EU Customs Union, this means that you do not pay any taxes or fees.

We are confident that you will be completely satisfied with your Saints One plan.

However, if you do have an issue please don’t hesitate to contact us

Laboratoire Longévité - Genève

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